Transportation departments face growing demand
from constituents for detailed visual information about traffic, road
and driving conditions. Many agencies seek to provide near real-time
information on the Web and on mobile devices, but are particularly
challenged by the limitations of their legacy Web sites. To help meet
these challenges, many transportation departments use Earth imagery and
Web mapping services to strengthen their connections to constituents by
providing detailed, customizable, timely traffic and road information.
Imagery Solutions
Several transportation departments use Microsoft Virtual Earth (www.microsoft.com/virtualearth)
to layer local road conditions, traffic, weather, and incident
information on top of detailed aerial photography and 3-D imagery maps.
Web services enable users to access the maps and data without
downloading, relieving the strain on department servers by handling a
high volume of map control requests. In addition, data from road
sensors, traffic cameras, road signs, message signs and construction
information can be layered onto local maps to convey the best and safest
way for constituents to travel to their destinations.
Kansas Delivers Detailed, Reliable Mapping Experiences
The Kansas Department of Transportation (KDOT) is responsible for more
than 9,500 miles of state highway, handling more than 26.5 million
vehicle miles each day. Through its Web site (www.ksdot.org),
the agency provides constituents with road conditions and information to
help them make good travel decisions.
KDOT had used base map imagery created by its own
staff cartographers for eight years, according to Ron Kaufman, the
agency’s bureau chief of public involvement. Despite recent updates to
the site, constituents complained of browser incompatibility and slow
server response time. KDOT had to find and implement a solution within
months before its Web site traffic increased dramatically because of the
coming winter’s treacherous road conditions.
The department wanted a base
map that would provide a high-quality interactive interface and be
familiar and easy to use. It also needed to be a tool that its
programmers could work with quickly to layer the agency’s own data on
the base map and wouldn’t strain its servers.
KDOT’s software solution provider, Intergraph (www.intergraph.com),
recommended Virtual Earth to help meet these challenges. KDOT
implemented a solution that uses Virtual Earth and Intergraph’s
GeoMedia WebMap to create an immersive Web site that incorporates highly
detailed imagery of newer roads, more cities of every size, and
surrounding topography to provide users a more complete view of the
routes they would likely travel. Also, the solution helped KDOT deliver
a reliable, interactive experience for users, even with increased
traffic to the Web site, and without server issues.
According to Kaufman, feedback from constituents on the site’s rich,
detailed maps has been positive.
"People point out that [the new site] helps them make better decisions,
and they appreciate the information," he explains. "One benefit for the
public is the volume of cities, smaller roads and other terrain features
provided."
The Web site shows rural areas as well as main arterials, and shows
construction projects and traffic incidents. In some areas, it also
shows a detailed menu of weather conditions, including ice, slush, and
packed or drifting snow, as well as the latest information on road
closures. In addition, the system gives constituents familiar local
reference points so they can easily identify the locations of KDOT’s
work zones and winter road conditions.
Virginia DOT Makes Better
Travel Decisions at a Glance
Known as the gateway to the South, Virginia is at the midway point
between New York City and Miami. With the third largest road network in
the United States under its charge, the Virginia Department of
Transportation (VDOT) desired new ways to deliver current traffic
information to help keep the state’s highways moving.
VDOT’s Web site had been using a one-dimensional mapping solution that
didn’t allow for easy integration of other data, such as weather or
traffic events. The agency wanted to find a more robust solution that
could easily integrate GeoRSS and live highway-camera feeds. The agency
also wanted internal-facing applications that would help staff visualize
areas of potential flooding, roads with weight restrictions and other
important data for planning.
In 2008, the agency created the
www.511Virginia.org Web site, one of the
only transportation agency Web sites in the United States that features
Microsoft Virtual Earth point-to-point routing, allowing users to select
from different routing options, zoom in on locations, and learn road and
weather conditions and where crews are working.
"Site usage is heavier in the winter, when people are looking for
updates on clearing snowy roads," says Bill Cannell, the agency’s
information technology project manager. "We’re doing our jobs better by
keeping the public up to date with the best information we have."
Another popular site created by the department provides information on
truck restrictions. Truckers can see which roads and routes are open to
their size and type of vehicle.
The department also deployed internal tools that
show planners the placement of construction and other projects. The
agency’s applications include a composite hydrograph tool, which shows
the state’s rivers and streams, providing data used to extrapolate the
impact of flooding on pavement and bridge structures. And the agency
uses an internal dashboard that layers many types of data that show
construction locations, integrated with financial data, so project
managers can track time and budget. The site has helped to fulfill its
charge of keeping constituents moving.
"Based on the Web site metrics and all the positive feedback," says
Cannell, "people are quickly finding the information they need to aid
their travels."
The Road Ahead
Agencies must keep pace with techical demands like browser compatibility
and stress on their servers because of the volume of map control
requests; some also face seasonal work load challenges, with maintenance
services taking priority during winter. And as constituents become more
technologically
sophisticated, especially those with mobile Web-enabled devices, their
expectations rise for a fully informative, interactive experience. With
online Earth imagery services such as Microsoft Virtual Earth,
transportation departments keep traffic—and information—moving.